“Their warehouse rep emailed me asking about a damaged box before I even noticed. That kind of proactive service is rare.”

“Set up our school uniform PO program in one phone call. Multi-user account, approval workflow, the whole thing.”

“Free shipping at $199 is way more generous than the competition. We hit it on basically every order.”

“Net 30 dunning emails are professional, not aggressive. When we slipped a week they nudged once and we paid. No drama.”

“Mobile site is excellent. I check stock on my phone while I'm with customers and our quote-to-close time dropped 30%.”

“Tax-exempt status got applied the same day we uploaded the cert. Old vendor took us 3 weeks. Night and day.”