“Email notifications are dialed in. I know when my order ships, when it's out for delivery, and when it's delivered. Zero chasing.”

“Free shipping at $199 is way more generous than the competition. We hit it on basically every order.”

“Wishlist syncs across devices. I can pin SKUs on my phone in the warehouse and add them to cart at my desk later.”

“Tax-exempt status got applied the same day we uploaded the cert. Old vendor took us 3 weeks. Night and day.”

“They actually answer the phone. We tried 3 other wholesalers; this is the only one where you get a human in under a minute.”

“Mobile site is excellent. I check stock on my phone while I'm with customers and our quote-to-close time dropped 30%.”