“I love the per-warehouse stock display. I know exactly where my order is shipping from before I even click buy.”

“Loyalty program with tier upgrades motivates us to consolidate purchases. Already at Gold tier, eyeing Platinum.”

“Wishlist syncs across devices. I can pin SKUs on my phone in the warehouse and add them to cart at my desk later.”

“Mobile site is excellent. I check stock on my phone while I'm with customers and our quote-to-close time dropped 30%.”

“Search returns relevant results. Type "navy hoodie 2xl" and you get hoodies, in navy, with 2XL available. Magical.”

“Their warehouse rep emailed me asking about a damaged box before I even noticed. That kind of proactive service is rare.”