“Their warehouse rep emailed me asking about a damaged box before I even noticed. That kind of proactive service is rare.”

“Set up our school uniform PO program in one phone call. Multi-user account, approval workflow, the whole thing.”

“Free shipping at $199 is way more generous than the competition. We hit it on basically every order.”

“Decoration quote builder is a real time-saver. We can quote a customer on a 500-piece corporate run in 10 minutes.”

“Honest stock indicators. If it says 4,200 available in TX, that's what ships. Other vendors lie about stock to capture orders.”

“Tax-exempt status got applied the same day we uploaded the cert. Old vendor took us 3 weeks. Night and day.”